SERVPRO of Hendricks County, the calm in our Customers chaos

12/3/2018 (Permalink)

Testimony thank you letter from Leeanne L.

I had water spraying from my shower pipes for weeks inside the walls without knowing it. Once I discovered the leak I called my insurance agent and I called SERVPRO. SERVPRO was there within in hours and completely took over the situation with complete professionalism. They took readings all over the house and made sure they uncovered all areas that had any moisture. They removed all flooring and drywall that was wet and then they set up dryers and fans. Every day they came back to check to see if it was dried out. They communicated so well and were so friendly and helpful explaining what they were doing and what would happen next. They even sent in samples of my flooring so that my insurance company would know how to price the claim. This resulted in getting more money to put it back together because they had more accurate costs to go from. Having water damage is a nightmare but SERVPRO was definitely the calm in my chaos!!!